Our Culture | Bandalier

kaizen philosophy

WE’RE OBSESSED WITH CONTINUOUS IMPROVEMENT

At Bandalier, a culture of continuous improvement is at the center of everything we do. At the recruitment stage, we seek out individuals who demonstrate an aptitude for innovation. We prioritize critical thinking and communication skills in our recruiting. Once team members come on board, they are encouraged to be proactive about improving their own habits and workflows, to make their routine more efficient.

FEATURES OF OUR WORKPLACE

Our workplace reflects the new way we’re working today. It’s designed to help make our team members happy and productive – and our clients satisfied.

FLEXIBILITY

Our culture is designed for working remotely. Team members can work from our talent centers in Binghamton, NY, or Richmond, KY – or wherever works best for them. We encourage a collaborative work style, where team members can work in the ways that are best for them.

FEEDBACK

As part of our commitment to continuous improvement, we ask all of our team members to share honest feedback. Whether that means helping peers dissect a call or telling managers how they can make meetings more engaging, we love hearing fresh ideas from our team members. It’s just one way we foster continuous improvement.

FUN

We try not to take ourselves too seriously. That’s why every day at Bandalier is Take Your Dog to Work Day. And our teams who work in close proximity to each other often get together for lunches and volunteer at local events. Get a glimpse of our shenanigans on Instagram and TikTok.

new American workforce

WE’RE CREATING A CULTURE OF FEEDBACK

Bandalier builds high-performing teams that are ready to execute multichannel inbound and outbound campaigns. Whether they’re reaching out with a call, email, or social media message, their work will make an impact. Our program managers track results and compare them to Bandalier’s benchmarks to keep things on track. We report our qualitative insights with intuitive analytics dashboards that clients can access on demand.

CAREER DEVELOPMENT

WE RECOGNIZE THE DRIVE FOR CAREER DEVELOPMENT

Because of our focus on feedback, we’re always aware of the progress that Bandalier team members are making. It’s no surprise that many of them are promoted up the career ladder quickly – and we always celebrate when they do. Our biggest celebration is our annual Kaizen Award, which goes to the person who has best exemplified Bandalier’s commitment to steady, continuous improvement.

Our Community

WE PROMOTE A SENSE OF COMMUNITY

Even though we’re working remotely, we go out of our way to bring people together. Our mission is to connect promising talent from small and medium-sized towns with fast-growing companies in tech hubs. We encourage lots of team building along the way. Our team members share their interests and talents in our highly active Slack community, and meet up to volunteer with local programs.

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A New American Workplace
☎️| U.S. based sales teams, on-demand
👥| We recruit, we train, and we deliver
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IMPROVING EFFICIENCY IN CREATIVE WAYS