 Next up in our New Leaders series is Abby Rudock! If the name rings a bell, it’s probably because you’ve seen her name at the end of many of our recent blog posts. Abby has been a mainstay at Bandalier since 2019, working on several programs in different types of industries – but she’s always been more than just a gifted outsourced inside sales rep. Aside from consistently grinding out results for her client, Abby has been there to provide great insights to less experienced reps. As Bandalier’s go-to writer, she also runs regular workshops on business writing and effective note-taking as well! One of the primary traits Abby possesses that makes her an excellent leader is her genuine excitement to see others do well. She loves mentoring new reps and learning about their different perspectives. When asked what she was looking forward to most about transitioning into management, she said: “I’ve really enjoyed getting to work with all of the new team members. It’s really fun to work with people on different programs, and people working in different parts of the world. I’m excited to keep building new programs, too! All of our programs are so unique that we have to keep trying new things.” We recently had the chance to catch up with Laura Gordon, who has been working on a program with Abby for several months. She said of Abby: “I’m so impressed with her all the time. Being able to see her growth every single day has been amazing!” Aside from wow-ing team members on a daily basis, Abby is also an impressive trivia player and has an aptitude for solving riddles. All of our new leaders bring their own unique styles to the table, and we look forward to seeing how Abby grows as a leader at Bandalier! If you’re interested in working with a team of driven young professionals like her or would like to know more about us, head over to our website! AuthorBrenden Gorman - Inside Sales Associate at Bandalier
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If you were following our blog over the summer, you might remember our series of posts on our new leaders. We’ve been fortunate to continue growing over the last few months, and with three new project managers in training, we’re taking time to feature two of them this week! Connor Riley and Alex Boucard are probably familiar names at this point, especially for long-term blog readers. They joined Bandalier in the summer of 2019, and they’ve been cornerstones of our team ever since. Both reps have worked on a wide variety of programs, cold-calling every industry from hospitality to tech companies! With Connor’s relentless work ethic and Alex’s constant drive to improve, they consistently deliver excellent results for their clients. Alex always shares his tips, tricks, and techniques with the team - and follows up with folks to see how they work on different programs. Connor is great at asking questions to get to the root of the problem when folks need help. As these two have stepped into their new leadership roles, Alex and Connor have been focusing on fine-tuning their skills. They’ve been working closely with Zach Keck, their current Program Manager, to learn through experience. These three have been exchanging tips since the fall - as Zach said, “a lot of November was me teaching them what I knew about management, and them teaching me what they knew about their program.” Alex is looking forward to stepping into his new role - he says: “I remember how awesome my Bandalier ASMs were to me. What I love about our leadership structure is the opportunity to mentor someone who’s starting their sales journey - watching them grow and seeing their improvement each week!” In spite of their experiences at Bandalier, Connor and Alex have still been surprised by their experiences as they move towards management. When we asked, Connor he said: “I think what has surprised me the most so far is how you need to fine-tune your time management skill. There's a lot more that goes on behind the sales curtain that you don't see when you're a rep. Its opened my eyes to the level of collaboration and team effort that goes into building and launching a new account. I'm excited to get further into the role - and continue to learn and absorb new skills as I advance.” Each of our leaders takes a unique approach to managing their team, and we’re excited to see how Connor and Alex grow into their new roles! If you want to work with a team of driven young professions like them, head over to our website to submit an application or learn more about our service offerings. AuthorAbagael Rudock - Jr. Program Manager at Bandalier Bandalier Founder/CEO Jeremy Ruch appears on "No BS Sales School" Podcast with Walker McKay1/27/2021  Who doesn’t like a good podcast? Our CEO, Jeremy Ruch, recently sat down with Walker McKay to talk about Bandalier’s hiring process. You may have picked up hints about our analytical hiring process for outsourced inside salespeople from our past blog posts, but this podcast fully illuminates our methods for discovering top-tier talent and how we evaluate candidates.
Have a listen to the podcast in its entirety here, and let us know what you think in the comment section below!  We’re delighted to announce a few new members of our leadership team! After a little more than a year at Bandalier, Connor Riley, Alex Boucard, and Abby Rudock have all started the transition into their new roles as Junior Program Managers. Over the next few weeks, they’ll be working with their team leads to learn the ins and outs of sales management before they fully step into their new roles.
If you’ve been following us on social media, you’re probably familiar with these team members already! Connor was featured as part of our Side-Hustle Series this fall. He’s well-known within the office for his work ethic. Though he used to juggle half a dozen different roles at the same time, Connor has narrowed his focus, and is using his experience to help improve Bandalier’s outreach process. Whether you’re looking for tips on getting in touch with hard-to-reach DMs or need a little pick-me-up in the form of cute cat pictures, Connor is the guy to talk to! Alex Boucard has been featured on our blog a few times over the last year. He won this year’s kaizen award, and has only continued to improve in the months following. He approaches sales as a team effort, and is always in the middle of a conversation as to how he can keep improving his sales process - and he’s ready to lend a hand to anyone who is looking for guidance. Abby Rudock works a bit more behind the scenes - but you’ve probably seen her name at the end of our blog posts. As the team’s resident writer, she’s helped our team members improve their business writing skills and tweak scripts to improve their results on calls. Abby is one of the more introverted members of our team, and has been working closely with Lydia to learn more about coaching the team. With their wealth of diverse experiences, we’re excited to see how our newest leaders help shape the Bandalier outsourced inside sales team! If you’re interested in working with driven young leaders like these folks, head on over to our website to get in touch!  Welcome back to our Talent as a Service Spotlight! This week, we’re featuring two of our team members - Jake Viza and Jake Silverstein. They joined our team shortly before the new year, and have been working hard to deliver results for their client amidst the holiday season. Jake Viza and Jake Silverstein have both had a lot to juggle since joining Des’s team. They work with Project DADO - you may remember them from our past blog post about Christian Finch, and are constantly jumping between calls, training with the Bandalier team, and conversations with DADO’s team about best practices for outreach to their clients. Like Christian, Jake Viza and Jake Silverstein joined Bandalier with very little sales experience. Thanks Bandalier’s Sales 101 Bootcamp, they were up and running within a few weeks! Plus, they had the benefit of building on experience by collaborating with Christian and their team lead, Desirée. With tips from Des on how to handle tough gate-keepers and guidance from Christian on talking with decision-makers, they’ve been able to quickly deliver results! We’re excited to continue working Jake Viza and Jake Silverstein as they develop their sales skills! If you’re interested in learning more about how Bandalier makes SaaS sales outsourcing simple, head over to our website! AuthorAbagael Rudock - Jr. Associate Sales Manager at Bandalier  Welcome back to our Talent as a Service Spotlight series! For our second feature, we sat down with one of our newer outsourced inside sales team members, Tamia Laptiste, to ask about her experiences. Like many of our Talent as a Service programs, Tamia’s sales process is unique. Like most of our team members, she uses the skills she developed through Bandalier University’s Sales 101 training to set appointments for her client. However, rather than scheduling a short meeting with a single decision-maker, she has to find time for an entire team to sit down for a ‘lunch and learn’! Tough as it is to coordinate a meeting for an entire office, Tamia doesn’t let the challenge slow her down - and she’s mentioned that food can be a great motivator! Plus, she leans on her team for guidance. Here’s how she describes it: “Working on a TaaS program has allowed me to really immerse myself in the idea of kaizen. Working on Lydia’s team, in particular, I have been introduced to a group of individuals who are all highly motivated and talented, which constantly pushes me to better myself. I love the atmosphere that Bandalier has created and I am motivated by my colleagues who consistently show everyone their overwhelming support. I feel especially confident knowing that if I ever need help during my time at Bandalier, I have an experienced group of innovative thinkers available to help me along the way.” Much as Des and Sheontee teamed up to handle tough gate-keepers, Lydia and Tamia have worked closely to refine Tamia’s strategies. Lydia’s experience with polite persistence and her quiet determination to help her team succeed helped Tamia quickly deliver results for her client. Tamia says that her experiences with Bandalier have changed how she communicates: “I’ve gained increased confidence in my abilities. I am typically a rather soft-spoken person. However, I have become more assertive and discovered the importance of not only what you say, but how you say it. Each day I never know what to expect and I constantly face new situations that force me to develop new strategies. The greatest gift through this experience is that as I develop these strategies, they are easily transferable and help foster success in my day to day life. I have gained knowledge in an industry that I would otherwise know very little about, which has been an incredible learning experience.” We’re excited to keep working with Tamia as she continues to refine her outreach strategies! If you’re interested in working with driven salespeople like Tamia, you can learn more about Bandalier by visiting our website. If you’re ready to build a career with Bandalier, you can apply here. We’re excited to hear from you! AuthorAbagael Rudock - Jr. Associate Sales Manager at Bandalier  Happy holidays from the Bandalier team! As we settle in before the new year, our outsourced inside sales teams are working hard to reach decision-makers - but with Hanukkah and Christmas behind us and New Year’s ahead, it can be tough to reach people. Here are a handful of tips from our reps on how to find success between the holidays:
What other tips and tricks can a great outsourced sales rep use to stay in touch throughout the holidays? We’d love to hear from you in the comments! AuthorAbagael Rudock - Jr Associate Sales Manager at Bandalier  It’s time for the first feature in our Talent as a Service series! We’ll be featuring the team members whose talent shines through on these programs. Up first is Sheontee Cochrane! Sheontee joined our team this summer after receiving a recommendation from a friend. As one of the introverts on our team, Sheontee knew that she would be stepping outside of her comfort zone for this role! With Desirée as her mentor and manager, Sheontee was able to excel quickly. The two built a strong bond, and worked together to continuously deliver stellar results on a tough program. As Sheontee said, “I love working with Des… she helped me utilize the skills I learned in Bandalier University, and encouraged me to think outside the box, strategize, and test new ideas to improve our outcomes. I’m an introvert by nature, so I had to learn how to be more outgoing and how to handle rejection, and Bandalier equipped me with the tools I needed to keep working through roadblocks.” Sheontee has become famous on our team for her persistence - if a prospect asks her to call back, we know she’ll reach out almost daily until she reaches them! If she isn’t reaching prospects, she keeps trying - whether that means calling the same office a few times each day, or reaching out to a hundred different people before lunch, Sheontee is always pushing for better results. She and Des make a deadly duo - with Des’ famous fearlessness and Sheontee’s persistence, these two can reach even the most elusive prospects! Here’s how Sheontee described her growth over the past few months on our team: “The company values self-improvement, and my team has given me the opportunity for growth. I am more outgoing, and I feel more empowered to embrace who I am - an assertive and strong person who is capable of relying on others when I need to. I am now an embodiment of my better self and working with Bandalier helped me get there. We have a supportive and reliable team - and it goes without saying that it’s refreshing to work in a supportive environment.” We’re so glad to have Sheontee as a member of our team! If you’re interested in working with driven young professionals like her, head over to our website. We’d love to hear from you - whether you’re a driven young professional looking to build a career with Bandalier or a company hunting for amazing talent, we can help you grow alongside our spectacular salespeople. AuthorAbagael Rudock - Jr. Associate Sales Manager at Bandalier  Over the last few months, you’ve followed the stories of Bandalier’s hustlers. From coffee to clothing, our team members are working on a little bit of everything! To wrap up the series, we wanted to shine the spotlight on each of our team members’ businesses one more time.
We’re delighted to work with so many entrepreneurs! Which business was your favorite to learn about? Let us know in the comments below! Stay tuned for our next blog series highlighting the experiences of our employees working with clients on our Talent as a Service program! AuthorAbagael Rudock - Jr. Associate Sales Manager at Bandalier Outbound Sales Cycles - Part 2: How to Know Whether to Pull Through on an Outbound SDR Program12/11/2020 In our last post, we focused on some of the reasons it can take a while for outbound sales campaigns to start showing ROI.
A natural question for clients to ask, given these constraints, is how to know when to pull the cord on an outbound SDR program. After all, start-ups are often cash constrained - one of the most important factors in their ultimate success is knowing when to cut off a strategy that isn’t working. Unfortunately, there’s no perfect science here. But managing three years of outbound campaigns for dozens of SaaS clients has given us some helpful heuristics to look for in the early months of a sales campaign. These are some of the questions we ask (along with related KPIs) that help us understand whether success is going to continue eluding us - or whether it could be right around the corner.
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