James LaFond, founder of Grey Matter IT, receives dozens of phone calls every week. Based in Connecticut, James and his team at Grey Matter have spent 20 years developing a reputation as one of the top MSPs (Managed Service Providers) in the tri-state area. Between the spam e-mail and the automated cold calls, James often has to weed through his messages and screen calls from the countless number of vendors looking to work with Grey Matter. But when Renee Potter, a Bandalier team member reached out to James, he took the time to listen.
“The way she articulated herself took me by surprise, so I was open ears. A few minutes into the conversation I realized this person could really be a good resource for my business.” James was immediately drawn to Bandalier’s prospect research and industry knowledge. “The Bandalier team I spoke with were well orchestrated in terms of how they were planning on delivering leads to us. They were also very well-spoken and highly educated, all essential components in my eyes to creating quality leads in a highly competitive market.”