INFI: Outsourced Inside Sales for Inbound Leads

INFI partnered with Bandalier in late 2022. They needed to solve every sales leader’s favorite problem: they had too many inbound leads.

INFI’s self-ordering kiosks help restaurant owners reduce labor costs while accelerating service – all while delivering improvements in customer satisfaction. Coupled with a powerful, simple management portal and countless POS integrations, their popularity kept growing.

Zachary Gaskill, INFI’s Sales Director, knew exactly who could help. As a Bandalier alum, he knew we could build the team he needed fast. Back in 2018, Zach was one of Bandalier’s first sales leaders. His experiences helped our team develop the Program Manager role, as well as the training and coaching structures that evolved into Bandalier University.

“I trusted the process from seeing it in action. I trusted the Bandalier process and the people.”

Zach needed to grow INFI’s sales team – and he needed to do it fast. He was building from the ground up and needed more hands on deck to keep up with inbound lead volume. Between referrals from existing customers, new connections at conferences, and buzz from winning industry awards, they needed to work with thousands of inbound leads each month.

“I’d never seen anything like this – the leads are overwhelming, even without investing heavily into marketing.”

Zach reached out to Bandalier. He knew from experience that he’d be working with a team that understood what it took to get prospects across the finish line. His team members needed grit, determination, and creativity. He knew that Bandalier’s outsourced inside sales reps would deliver:

“I knew I was going to hire these reps, and I knew that Bandalier would already train them to do what was needed. It gave me that extra buffer of not having to start from zero.”