Remote relationships are at the core of Bandalier’s business. Where folks are skeptical of using outsourced inside sales teams, it’s often because they want the experience of working “across the room” from their team. Of course, these days in many parts of the world that is impossible regardless of whether you’re working with an in-house team or a vendor.
But as a result of the need to forge close relationships between our team members and the clients they work with, we’ve spent three years hypothesizing, testing, and then re-assessing different methods to forge successful relationships when working remotely. Here are three learnings: