Work with the entry-level undiscovered gems.
We scour the country to identify the most promising talent in small towns and cities throughout the U.S. for your outsourced customer service, business development, and inside sales spots.
BUILD HIGH-QUALITY OUTSOURCED CUSTOMER SERVICE AND INSIDE SALES TEAMS – FASTER
More than simply providing outsourced customer service, business development, and inside sales teams to support your business, Bandalier delivers an interviewing, training, and management solution that takes team members from zero to one. Whether you want to build a farm team to support your future in-house growth or need to deploy a customer-facing team in a hurry, we’re ready to help you grow on your terms.
Our Process
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HIRE EXCEPTIONAL TALENT. WITHOUT THE HEADACHES.
As competition gets fiercer by the second, you need access to flexible, on-demand outsourced customer service, business development, and inside sales teams that can help you support aggressive growth goals. When it comes to fast delivery of highly skilled team members, we do it all—from vetting promising talent to training and developing their skillsets so they can hit the ground running from day one.
When It Comes to Building Customer-Facing Teams, Count on Us
Fast-growing businesses need to bring smart people on board quickly to support the all-important customer support and inside sales functions. As a leader in providing talent-as-a-service for these positions, we help companies recruit and retain the best customer-facing teams in the business.
Jeremy Ruch
CEO
Abagael Rudock
Director of Client Delivery
Brenden Gorman
Senior Program Manager
Matt Scanlon
Head of Operations
GROW FASTER WITH BANDALIER.
We employ a rigorous, data-driven vetting process.
We spent years gathering data points on the traits most predictive of success. Our interview process is based on pinpointing these traits to select the top 2% of applicants.
Your team receives world-class training.
Through Bandalier University, every new outsourced customer service or inside sales team member receives hands-on training and development from day one, including live role plays with Bandalier trainers. So they’re ready to be effective from day one.
We find the best talent for your business.
The data we collect in our interview, onboarding, and training processes enables us to match clients with team members that best match your outsourced customer service or inside sales campaigns.
We provide managerial support to get your team from zero to one.
Our program managers work with you to set monthly KPIs for each team member. They act as frontline managers to reinforce the concepts your team members learned in training, conduct daily coaching, and help ramp your team to hit their KPIs.
Gain a ready-made farm team.
As part of our kaizen culture, our team members are encouraged to bring their own ideas and creativity to each campaign. They view themselves as extensions of your in-house team, knowing that if they excel, you could decide to bring them in-house.
Case studies
We’re meeting high standards for client satisfaction with high-quality candidates.
Our history of building a client service team for BlockFi, a crypto wealth management company, was so successful that they now consider us as an extension of their company. And we continue to get together with them on frequent video conference calls. Just as important, their new Bandalier client success managers are advancing up the BlockFi ranks quickly.
But don’t take our word for it. Hear from them.
When you work with us, you’re in good company.
Let’s Get Down To Business
Interested in learning more? Or ready to meet your new team?
